Patient Update

Can all patients be aware that when attending the practice, you need to wear a face covering. This is to protect patients who are poorly and vulnerable who are in the waiting room and also to protect the staff. If any staff members get Covid then they, need to isolate.

We do not take prescription requests over the phone. If you wish to request a prescription then you can order in the following ways, online via patient access, post through outside letterbox, request via your pharmacy or alternatively send an email to dudleyccg.lowergornal@nhs.net. Please bear in mind if you request your medication after 1pm it will not be dealt with until the following day. We require 3 day’s notice for all requests.

If you are calling regarding results, then please call after 11.00am.